Cross River State Carnival Commission

Executive Summary

The ServiceCraft Company successfully executed a benchmarking and best practices training plan, providing a comprehensive overview of entrepreneurship in the creative economy with Carnival Calabar and Festival as a case study.

The program aimed to equip young entrepreneurs, particularly those passionate about the creative arts and cultural events, with the skills needed to harness opportunities in the entrepreneurial landscape, beginning with the Carnival Calabar and Festival.

Introduction
The ServiceCraft Company initiated a benchmarking and best practices training plan to empower aspiring entrepreneurs in the creative arts, leveraging Carnival Calabar and Festival as a case study. The objective was to provide practical insights, skills, and networking opportunities to drive entrepreneurial success in the creative economy.
Objectives and Scope
Methodology
The training plan incorporated a mix of theoretical sessions, practical workshops, and networking events. The content was tailored to meet the specific needs of young entrepreneurs passionate about the creative arts, using Carnival Calabar and Festival as a real-world case study.

Persona Description

Target Participant:
Characteristics:

Training Outputs

Participants are expected to leverage the training outputs in the following ways:

Concrete Strategies:
Practical Insights:
Guidance on Challenges:
Networking Opportunities:

Training Delivery

The training was delivered through:

Theoretical Sessions:
Practical Workshops:
Networking Events:

Outcomes and Results

Recommendations

Conclusion

The ServiceCraft Company’s benchmarking and best practices training plan successfully equipped young entrepreneurs with the knowledge, skills, and networking opportunities needed to thrive in the creative economy.

The program’s outcomes contribute to the participants’ entrepreneurial journey, particularly in the context of festival-related businesses.

On a mission to redefine service excellence across industries by seamlessly blending innovation, design thinking, and strategic insights.